Make sure you have entered the mobile number you used during registration correctly. Use an 11-digit number starting with 01 in Bangladeshi number format. It's best to have no spaces or extra digits. The number must be active and belong to you. If in doubt, contact our support team.

If you don't remember your password, click the "Forgot Password?" link and a verification code will be sent to your registered mobile number. Use the code to set a new password and log in again. Keep your new password strong — use a mix of uppercase and lowercase letters and numbers. Never share your password with anyone. It's good practice to change your password regularly for your own security.

If following the steps above doesn't resolve the issue, the ba77 support team is available around the clock to help. Contact us via live chat or email for a quick resolution. Our team provides full support in Bengali. Any account-related issues, such as a locked account or verification problems, are handled promptly. Reach out at a time that's convenient for you.